I believe I am having the same issue as: Parameter set i_range failed
The joulescope continually appears then disappears in the device tab. Also using a externally powered usb hub. Happens across multiple computers (tested on win10 and win11) with fresh install.
Tried manually updating the firmware, with no luck.
Was working great before and we were very fond of the product!
Any help would be appreciated! Thanks,
Relevant logs:
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INFO:2022-03-16 09:57:34,020:main.py:1062:joulescope_ui.main:_device_scan start
INFO:2022-03-16 09:57:34,022:main.py:1002:joulescope_ui.main:_device_change add Joulescope:003860
INFO:2022-03-16 09:57:34,023:main.py:1076:joulescope_ui.main:current device = disable, True
INFO:2022-03-16 09:57:34,023:main.py:1078:joulescope_ui.main:device_scan activate first device Joulescope:003860
INFO:2022-03-16 09:57:34,023:main.py:1082:joulescope_ui.main:_device_scan done
INFO:2022-03-16 09:57:34,024:main.py:939:joulescope_ui.main:device_close disable
INFO:2022-03-16 09:57:34,024:xaxis.py:202:joulescope_ui.widgets.waveform.xaxis:marker_clear(None)
INFO:2022-03-16 09:57:34,025:xaxis.py:179:joulescope_ui.widgets.waveform.xaxis:marker_remove()
INFO:2022-03-16 09:57:34,025:ymarker_manager.py:76:joulescope_ui.widgets.waveform.ymarker_manager:_cmd_remove:
INFO:2022-03-16 09:57:34,025:main.py:1279:joulescope_ui.main:_on_device_state_play(Device/#state/play, False)
INFO:2022-03-16 09:57:34,050:main.py:846:joulescope_ui.main:device_open Joulescope:003860
INFO:2022-03-16 09:57:34,050:main.py:789:joulescope_ui.main:_accumulators_zero_last
INFO:2022-03-16 09:57:34,169:main.py:1134:joulescope_ui.main:Device info: {‘type’: ‘info’, ‘ver’: 1, ‘ctl’: {‘mfg’: {‘country’: ‘USA’, ‘location’: ‘MD_01’, ‘lot’: ‘202148_00’}, ‘hw’: {‘rev’: ‘H’, ‘sn_mcu’: ‘520330D01A4ABBAAB45E53165091005F’, ‘sn_mfg’: ‘003860’}, ‘fw’: {‘ver’: ‘1.3.2’}, ‘fpga’: {‘ver’: ‘0.2.0’, ‘prod_id’: ‘0x9314acf2’}}, ‘sensor’: {}}
INFO:2022-03-16 09:57:34,169:main.py:1151:joulescope_ui.main:controller firmware is up to date: (1, 3, 2) >= (1, 3, 2)
INFO:2022-03-16 09:57:34,170:scrollbar.py:373:joulescope_ui.widgets.waveform.scrollbar:on_regionChange(0.0, 30.0) pixels=562.8291225790617
INFO:2022-03-16 09:57:34,170:waveform.py:824:joulescope_ui.widgets.waveform.waveform:on_scrollbarRegionChange(0.0, 30.0, 563)
INFO:2022-03-16 09:57:34,170:main.py:718:joulescope_ui.main:_on_dataview_service_x_change_request(0.0, 30.0, 563)
ERROR:2022-03-16 09:57:37,185:main.py:918:joulescope_ui.main:during parameter_set
Traceback (most recent call last):
File “joulescope_ui\main.py”, line 916, in _on_device_parameter
File “joulescope\driver.py”, line 443, in parameter_set
File “joulescope\driver.py”, line 724, in _stream_settings_send
File “joulescope\driver.py”, line 685, in _wait_for_sensor_command
RuntimeError: timed out
INFO:2022-03-16 09:57:37,186:main.py:1714:joulescope_ui.main:Parameter set i_range failed, value=auto
INFO:2022-03-16 09:57:37,186:main.py:978:joulescope_ui.main:_device_recover: start
INFO:2022-03-16 09:57:37,187:main.py:1013:joulescope_ui.main:_device_change remove
INFO:2022-03-16 09:57:37,187:command_processor.py:376:joulescope_ui.command_processor:unsubscribe not found for Device/setting/
INFO:2022-03-16 09:57:37,187:command_processor.py:376:joulescope_ui.command_processor:unsubscribe not found for Device/extio/
INFO:2022-03-16 09:57:37,187:main.py:939:joulescope_ui.main:device_close Joulescope:003860
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