Joulescope requires plugging in USB cable on launch of PC

I tried doing the firmware update with the Joulescope in the “USB Device not recognized” and it failed.

I plugged in the Joulescope to another computer and back to the original computer and it works again. Hopefully I don’t have the issue when the computer reboots.

I tried doing the firmware update again with the Joulescope streaming data and it also failed.