Trigger widget not working for 1.1.10

Technical Discussion
1

Hi to all,

please assist on this: I just saw in the manual (1.6) that trigger widget is up and working for UI 1.1.10, with (most of) the regular trigger settings. However, when I try to use it, I get an empty window with the message ‘no sources found’.

Running a JS220

BR,
Thanos

2

Hi @thanos_vgenis and welcome to the Joulescope forum!

In the Joulescope UI, do you see the JS220 sample data in the Waveform widget, like this:

image
image3143×1244 280 KB

If you see the JS220 data in the Waveform widget, can you submit an Issue Report? Select Help → Report Issue. Be sure to include the URL for this forum post in the description.

3

Hey there,

yes, rest of the tools are working

image
image1910×1138 168 KB

I’ll issue the report
BR,
Thanos

4

Hi @thanos_vgenis and thank you for submitting issue report 20240717_083411_4997806. I took a look, and somehow the Trigger widget source is specified as “T”. I have no idea how this happened, but it is definitely not correct.

Here are two ways to fix it:

  1. If you don’t care about your Joulescope UI configuration, then you can clear the UI configuration. Start the Joulescope UI, then select File → Clear config and exit. Start the UI, select View → Oscilloscope, then select Widgets → Trigger to add the Trigger widget. It should work.

  2. If you care about your Joulescope UI configuration, then you can edit using a text editor to fix this problem. Here is how:
    a. Close the Joulescope UI
    b. Open %LOCALAPPDATA%\joulescope\config\joulescope_ui_config.json in your favorite text editor.
    c. Go to the “TriggerWidget:00000034” section (line 2924 in the config from the issue report).
    d. Edit “source” “value” from “T” to “default”.
    e. Save
    f. Start the Joulescope UI

Does either approach fix the issue for you?

5

Didn’t care about my UI configuration, so followed this advice and worked out perfectly.

Many thanks
BR,
Thanos

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